Dear Joyful Leader,

Coaching is an ongoing and ever-evolving relationship between Coach and Client. Coaching provides a structure that facilitates the process of personal, professional and/or spiritual development. The Client and Coach agree that the coaching relationship and focus will be designed together. It is important to note that coaching is not therapy, and coaching engagements will explicitly avoid in engaging in the practice of psychotherapy. If issues arise that are best dealt with in a therapeutic context, I will refer you to appropriately trained, professional, and licensed therapists

OUR APPROACH TO COACHING

I look forward to working with you. My particular style of coaching utilizes assessments (some may require an additional fee), asking the right questions, listening carefully to what you tell me, assisting you in clarifying your goals, identifying your resources (strengths, experiences of joy, identity, and personal qualities), helping you to overcome your perceived barriers to success, helping you to identify your personal standards for success, ensuring that you develop a high degree of self-care, and developing a model of accountability that works best for you. I utilize a step-by-step strategy, and I will help you to continually evaluate your progress. I believe that each client is a uniquely talented individual who must be accountable for defining their goals and dreams, and is ultimately responsible for moving their own life forward.

The information that you share with me will remain confidential unless you provide specific permission to release the information or if I am required by law to release information. These exceptions to confidentiality will be discussed with you as needed. Coaching usually leads to significant improvements and many changes in one’s life. The pros and cons of coaching, as well as the broader implications of any changes, can be discussed throughout the coaching process, as appropriate.

SCHEDULING

Clients will be responsible for scheduling phone and/or in-person coaching sessions online at https://bigjoytheory.com/schedule. Once a time is established, it will be reserved for you. If you provide appropriate contact information when scheduling, a reminder will be sent to you approximately one day and one hour before the start of each session. At the scheduled appointment time, Client agrees to initiate communication with Coach following any and all instructions provided through the online scheduling system or otherwise previously agreed to methodology. In the event Client is more than 15 minutes late for a coaching session, Coach will assume the session is cancelled and Client will forfeit any and all session fees. All fees are listed online. Fees are based on a 60-minute coaching appointment. Between sessions, client may feel email Coach with brief updates and quick questions as appropriate.

CANCELLATIONS

If you need to cancel or reschedule an appointment, please provide 24-hour notice. Failure to appear for a session or provide at least 24-hours of advance notice of cancellation or desire to reschedule will result in a full charge for the original time.

PAYMENT

Unless other arrangements have been made directly with the Coach, all payments are to be made online through the vCita online scheduling system. Payment can be made at the time of scheduling, before, or after completion of the session.  Please speak with the Coach directly if any special payment arrangements need to be made.